Extraordinary Care

Cataract Surgery Day – A Journal III

Surgery Day. Must admit, I’m a bit anxious. Tossed and turned all night.

No coffee or breakfast this morning. Just a couple meds with a sip of water. Brushed my teeth and rinsed my mouth out, being careful to not swallow any of that tasty toothpaste!

My co-workers learned I’m not as perky when I am caffeine deprived! But I took a couple Tylenol with my meds to keep the headache minimized and made it through to admission time.

The staff are fantastic! I don’t think I was ever alone. Super supportive, keeping me informed of what was happening along the way. There were a bunch of eye drops that got easier each batch because there was always a numbing drop first. IV, monitors placed for heart rhythm, SAT and a blood pressure cuff. You know, surgery stuff! I was a bit chilly and a hand warmer and the heated chair were perfect. Even got a bit of a massage from the chair.

Seemed like no time at all and I was fitted with O2 tubing and being escorted into the Operating Room. Normally there are 4 folks in the OR with a patient: the Surgeon, Anesthesia, Scrub Tech and Circulator. As I said, never alone.

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There was a little shuffling around to get comfortable in the chair and after that I really don’t remember much! I do remember seeing a really cool pattern (like a beautiful wallpaper), some colored lights, the surgeon saying we were going to do a final test, doing that and then being told the lens was in. Then the slight sensation of the medication being placed in my eye and we’re done!

Out to the post op area with another great staff member who recorded vitals while I had a cup of coffee and a “continental breakfast.” With strong vitals and me feeling good, time to disconnect the IV and head home.

Now this dropless medicine manifests differently for everyone. For me it’s like oil on top of a bowl of water being swirled around. At first it looked like mountain ranges, later it was bubbles, and even later just a patch of black dots! I was told to go home and rest in an upright position for a couple hours so that the medicine could settle to the bottom of the eye.

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Headed home, noticing my eye felt a bit scratchy as the numbing wore off. Laid down with a bunch of pillows to keep my head elevated and took a short nap, woke up feeling great. My husband and I picked up our grandson and went to Taekwondo; back to normal except no driving today.

What a great experience! From checking in to checking out, the staff are very caring, friendly and professional. Yes, I work with them every day, and from a patient perspective, I’m proud to say GREAT JOB!

Tomorrow, back to work and I’ll see the doctor for my first follow up visit and I’ll keep you posted as I continue this journey and the second surgery next week.

My biggest WOW right now it how bright white is with my new eye! The old eye looks like someone turned the dimmer switch down. This is exciting!

Tap here to read A Journal IV

Ashton Huppe, COA, MA-R

Ashton Huppe, COA

Ashton Huppe, COA MA-R, is congratulated by President Bruce Wietharn, MD.

For over 32 years, The Harman Eye Clinic has sought out employee candidates who possess an uncanny aptitude for service. These candidates train in specific medical fields, such as patient coordinating, finance and ophthalmic assistants.

Ashton Hupple came to The Harman Eye Clinic and began her career here training as a Patient Coordinator for several years. She is smart, alert, and able to assess situations.   Best of all, she is fun-loving and always ready with a clever comment!  Ashton is the kind of person everyone feels comfortable around.

Ashton took full advantage of JCAPHO’s Home Study Course and while training as an ophthalmic assistant, she was authorized to perform specific duties. Presently, Ashton is cleared to perform all diagnostic testing complete refractive and cataract consultations, assist the doctors as scribes and so much more!

Yesterday, in passing her exam, Ashton became a Certified Ophthalmic Assistant as authorized by JCAPHO. She is also registered as a medical assistant.

“We have great opportunities to grow as individuals,” shared Ashton as she posed for her congratulatory picture.

Our staff’s medical and technical growth directly affects the level of care our patients receive. Our staff excel in skill and technology, but most important, they excel in compassion, great humor and service. Ashton is a perfect example of these traits.

Congratulations, Ashton! We are so proud of you!

The Harman Eye Clinic

903 Medical Center Drive, Arlington WA 98223

360-474-2561  360-435-8595  FAX 360-435-5233

http://www.20Better.com

Great vision provides freedom to play!

swimming-ilasik-001I have spent a lot of time lately in the swimming pool at the new Stanwood/Camano YMCA.  It is a great place and we are so lucky to have it in our area.  Having worked at The Harman Eye Clinic for over 27 years, I can’t help notice people with glasses who are teaching children to swim.  I see how they struggle with splashes and slipping glasses.  I wonder if they know how possible it is for them to live free from depending on glasses.

Our surgeons have successfully provided refractive surgery for people in the Pacific Northwest since 1984.  Among the options available are iLASIK, PRK, and Refractive Cataract Surgery with special lifestyle lens implants.  If you, or someone you know, wishes a new vision on life, it may be helpful to spread the news:  Glasses and contact lenses are not the only alternatives for vision correction.

For more information, take time to visit this website or give our Refractive Consultant a call at 360-474-2561 and see what vision options are waiting for you!  We look forward to hearing from you!

Barbara Aliaga, Executive Director, The Harman Eye Clinic.

 

Learn More

The Harman Eye Clinic

903 Medical Center Drive, Arlington WA 98223

360-474-2561  360-435-8595  FAX 360-435-5233

http://www.20Better.com

Grand Opening of New Responsive Website!

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Life in 2015 is amazing with daily delights making our lives more productive and fun! Along these lines, The Harman Eye Clinic has unveiled our new website, www.20Better.com.

With the common use of iPhones, iPads, Smart Phones, Smart Pads, Laptops, computer tv and, oh yes, standalone computers, it’s time to offer a site that will translate sizes to all computer devices.  We first learned about responsive  site programming from wordpress.com where we house this blog, HarmanEyeClinic.com.  The layout and content magically adjusts to any device used.

Glacial Multimedia and WordPress.org have completely overhauled our old site and we think you will love the ease of communication between you and our doctors.  Let us know what you think.

Thank you for your continued confidence and willingness to let us participate in your eye care.  We love what we

Gentle, Kind Encouragement May Be The Trademark of The Harman Eye Clinic

Jessica White, COT

Jessica White, COA, is the technician supervisor at The Harman Eye Clinic.  She has successfully completed the COT exam and is awaiting instructions for completing this level.  Jessica took the time to share her passion for gentle service.

I began working at The Harman Eye Clinic when I was 20 years old. I had never worked in a medical practice before, and to be honest, I didn’t even know what a cataract was. I suppose I felt a little bit overwhelmed once I realized the amount of information I was expected to learn, but the emotion I remember feeling most was amazement.

I had been an avid watcher of “ER” and “Grey’s Anatomy,” and so my view of medical staff was that they barked orders at each other, gossiped, and called patients by their medical condition. Looking back on those misconceptions, it’s a wonder I even agreed to take the job!

The reality that I saw at The Harman Eye Clinic was that people respected others. I shadowed a patient through cataract surgery on my first day of work, and the patient and I both were treated with extraordinary kindness. While the patient was being cared for by the nurse, the surgery coordinators were taking care of me. They told me what to expect and where to stand. They even taught me a few key medical terms while we waited. From my first hour at The Harman Eye Clinic, my co-workers were doing everything they could to set me up for success.

Later that day, I observed exams in clinic. Again, I immediately felt welcomed by the staff and saw that patients were feeling the same way. I had never felt so much warmth in a medical office, especially from the staff!

My journey to becoming an experienced technician was a long one, but I was never alone. There were always people making themselves available to answer my questions and teach me something new.

Looking back now I see that I was very much like a patient when I began my training. I had so many fears and doubts, and there was so much information presented to me at once! It was overwhelming at times, but my co-workers worked hard to help me. Their encouragement gave me the confidence I needed to continue.

Time after time I see our staff investing in our patients like they invested in me when I first came here. They look beyond the data and see who the patient is and what they need in order to feel secure. I am so proud to be a part of this place, but that isn’t really because of the medical side of things.

Yes, what our surgeons do is incredible and I love seeing patients regain their independence by having cataract surgery or iLASIK. But, the best part is knowing that the way we treated those patients made a difference in their experience.

Too often, the mood in a medical office matches the surfaces: It is sterile. The problem with sterility is that nothing can grow in that environment. The beauty of The Harman Eye Clinic is that we are constantly growing and changing to meet our patients needs in a better fashion.

Our surgeons and staff understand that when our patients trust us with their vision, they are really trusting us with their livelihood, their quality of life, and their independence. That trust deserves a great deal of respect and care, and it needs to be on a personal level. We strive to make connections with our patients because we know that it is important to treat the person, not the condition.

Any ophthalmology practice you go to will have similar medical equipment. There will probably be front desk staff, technicians, and clinic managers. Of course, there will be doctors, too. I feel that there is a difference here at The Harman Eye Clinic and I feel patients agree…

…At The Harman Eye Clinic, we do not only have skills, we have heart!

— Jessica White, COA

Cataract Surgery Patient Workbook is here!

Cataract Surgery Patient Workbook (dragged)Download the most recent copy of our Cataract Surgery Patient Workbook.

We hope this workbook will assist you up to the day of surgery and beyond.  We understand how nervous people can be when they anticipate their first eye surgery. We encourage you to enter into this event with a clear and relaxed attitude.  The more you know, the more you can participate in the success of this surgery.  The American Academy of Ophthalmology estimates that cataracts affect 22 million people in the US.  Know you are not alone and you are in good hands. This Workbook is created to help organize and convey what you will need to know.

We’ve been performing cataract surgery for over 30 years.  You can rest assured we know our stuff.  Now it’s you we wish to bring into our practice and share what we know so that you will move forward with confidence.

In this workbook you will find what we call the Cataract Process.  We will discuss the big picture so you will know where you are going.

We will look at the procedures leading up to the day of surgery.

We will also take a look at Medicare policies that create a safe environment for you.

And, in the back of this booklet is the paperwork that you will need at various points of your journey.

So, are you ready?  We will be with you all along the way.  Congratulations on finding a way to rejuvenate your eyesight.  We hope for the best outcome for you!

— the Doctors and Staff at The Harman Eye Clinic