Extraordinary Care

Ashton Huppe, COA, MA-R

Ashton Huppe, COA

Ashton Huppe, COA MA-R, is congratulated by President Bruce Wietharn, MD.

For over 32 years, The Harman Eye Clinic has sought out employee candidates who possess an uncanny aptitude for service. These candidates train in specific medical fields, such as patient coordinating, finance and ophthalmic assistants.

Ashton Hupple came to The Harman Eye Clinic and began her career here training as a Patient Coordinator for several years. She is smart, alert, and able to assess situations.   Best of all, she is fun-loving and always ready with a clever comment!  Ashton is the kind of person everyone feels comfortable around.

Ashton took full advantage of JCAPHO’s Home Study Course and while training as an ophthalmic assistant, she was authorized to perform specific duties. Presently, Ashton is cleared to perform all diagnostic testing complete refractive and cataract consultations, assist the doctors as scribes and so much more!

Yesterday, in passing her exam, Ashton became a Certified Ophthalmic Assistant as authorized by JCAPHO. She is also registered as a medical assistant.

“We have great opportunities to grow as individuals,” shared Ashton as she posed for her congratulatory picture.

Our staff’s medical and technical growth directly affects the level of care our patients receive. Our staff excel in skill and technology, but most important, they excel in compassion, great humor and service. Ashton is a perfect example of these traits.

Congratulations, Ashton! We are so proud of you!

The Harman Eye Clinic

903 Medical Center Drive, Arlington WA 98223

360-474-2561  360-435-8595  FAX 360-435-5233

http://www.20Better.com

Great vision provides freedom to play!

swimming-ilasik-001I have spent a lot of time lately in the swimming pool at the new Stanwood/Camano YMCA.  It is a great place and we are so lucky to have it in our area.  Having worked at The Harman Eye Clinic for over 27 years, I can’t help notice people with glasses who are teaching children to swim.  I see how they struggle with splashes and slipping glasses.  I wonder if they know how possible it is for them to live free from depending on glasses.

Our surgeons have successfully provided refractive surgery for people in the Pacific Northwest since 1984.  Among the options available are iLASIK, PRK, and Refractive Cataract Surgery with special lifestyle lens implants.  If you, or someone you know, wishes a new vision on life, it may be helpful to spread the news:  Glasses and contact lenses are not the only alternatives for vision correction.

For more information, take time to visit this website or give our Refractive Consultant a call at 360-474-2561 and see what vision options are waiting for you!  We look forward to hearing from you!

Barbara Aliaga, Executive Director, The Harman Eye Clinic.

 

Learn More

The Harman Eye Clinic

903 Medical Center Drive, Arlington WA 98223

360-474-2561  360-435-8595  FAX 360-435-5233

http://www.20Better.com

Grand Opening of New Responsive Website!

adventure 2

Life in 2015 is amazing with daily delights making our lives more productive and fun! Along these lines, The Harman Eye Clinic has unveiled our new website, www.20Better.com.

With the common use of iPhones, iPads, Smart Phones, Smart Pads, Laptops, computer tv and, oh yes, standalone computers, it’s time to offer a site that will translate sizes to all computer devices.  We first learned about responsive  site programming from wordpress.com where we house this blog, HarmanEyeClinic.com.  The layout and content magically adjusts to any device used.

Glacial Multimedia and WordPress.org have completely overhauled our old site and we think you will love the ease of communication between you and our doctors.  Let us know what you think.

Thank you for your continued confidence and willingness to let us participate in your eye care.  We love what we

Gentle, Kind Encouragement May Be The Trademark of The Harman Eye Clinic

Jessica White, COT

Jessica White, COA, is the technician supervisor at The Harman Eye Clinic.  She has successfully completed the COT exam and is awaiting instructions for completing this level.  Jessica took the time to share her passion for gentle service.

I began working at The Harman Eye Clinic when I was 20 years old. I had never worked in a medical practice before, and to be honest, I didn’t even know what a cataract was. I suppose I felt a little bit overwhelmed once I realized the amount of information I was expected to learn, but the emotion I remember feeling most was amazement.

I had been an avid watcher of “ER” and “Grey’s Anatomy,” and so my view of medical staff was that they barked orders at each other, gossiped, and called patients by their medical condition. Looking back on those misconceptions, it’s a wonder I even agreed to take the job!

The reality that I saw at The Harman Eye Clinic was that people respected others. I shadowed a patient through cataract surgery on my first day of work, and the patient and I both were treated with extraordinary kindness. While the patient was being cared for by the nurse, the surgery coordinators were taking care of me. They told me what to expect and where to stand. They even taught me a few key medical terms while we waited. From my first hour at The Harman Eye Clinic, my co-workers were doing everything they could to set me up for success.

Later that day, I observed exams in clinic. Again, I immediately felt welcomed by the staff and saw that patients were feeling the same way. I had never felt so much warmth in a medical office, especially from the staff!

My journey to becoming an experienced technician was a long one, but I was never alone. There were always people making themselves available to answer my questions and teach me something new.

Looking back now I see that I was very much like a patient when I began my training. I had so many fears and doubts, and there was so much information presented to me at once! It was overwhelming at times, but my co-workers worked hard to help me. Their encouragement gave me the confidence I needed to continue.

Time after time I see our staff investing in our patients like they invested in me when I first came here. They look beyond the data and see who the patient is and what they need in order to feel secure. I am so proud to be a part of this place, but that isn’t really because of the medical side of things.

Yes, what our surgeons do is incredible and I love seeing patients regain their independence by having cataract surgery or iLASIK. But, the best part is knowing that the way we treated those patients made a difference in their experience.

Too often, the mood in a medical office matches the surfaces: It is sterile. The problem with sterility is that nothing can grow in that environment. The beauty of The Harman Eye Clinic is that we are constantly growing and changing to meet our patients needs in a better fashion.

Our surgeons and staff understand that when our patients trust us with their vision, they are really trusting us with their livelihood, their quality of life, and their independence. That trust deserves a great deal of respect and care, and it needs to be on a personal level. We strive to make connections with our patients because we know that it is important to treat the person, not the condition.

Any ophthalmology practice you go to will have similar medical equipment. There will probably be front desk staff, technicians, and clinic managers. Of course, there will be doctors, too. I feel that there is a difference here at The Harman Eye Clinic and I feel patients agree…

…At The Harman Eye Clinic, we do not only have skills, we have heart!

— Jessica White, COA

Cataract Surgery Patient Workbook is here!

Cataract Surgery Patient Workbook (dragged)Download the most recent copy of our Cataract Surgery Patient Workbook.

We hope this workbook will assist you up to the day of surgery and beyond.  We understand how nervous people can be when they anticipate their first eye surgery. We encourage you to enter into this event with a clear and relaxed attitude.  The more you know, the more you can participate in the success of this surgery.  The American Academy of Ophthalmology estimates that cataracts affect 22 million people in the US.  Know you are not alone and you are in good hands. This Workbook is created to help organize and convey what you will need to know.

We’ve been performing cataract surgery for over 30 years.  You can rest assured we know our stuff.  Now it’s you we wish to bring into our practice and share what we know so that you will move forward with confidence.

In this workbook you will find what we call the Cataract Process.  We will discuss the big picture so you will know where you are going.

We will look at the procedures leading up to the day of surgery.

We will also take a look at Medicare policies that create a safe environment for you.

And, in the back of this booklet is the paperwork that you will need at various points of your journey.

So, are you ready?  We will be with you all along the way.  Congratulations on finding a way to rejuvenate your eyesight.  We hope for the best outcome for you!

— the Doctors and Staff at The Harman Eye Clinic

 

Weighing The Risks and Benefits of LASIK

 

Weighing the Risks and Benefits of LASIKRecently, we received a comment on Facebook expressing disappointment for his sister who returned to glasses some two years later.  I can imagine how he felt seeing his sister in glasses so soon after surgery.

The circumstances where a patient would need to return to glasses two years after surgery is very unusual.  It is impossible to explore reasons without visiting an ophthalmologist’s office.  The most obvious thought is that the patient was in her 40’s when she had surgery and hadn’t fully appreciated the onset of presbyopia.

Forty-something patients who are nearsighted usually have progressive lenses, bifocals or take off their glasses for best near vision.  After surgery, they cannot take off their glasses and so now require reading glasses.  It is unclear, however, that this is the situation with the commenter’s sister.

It makes us wonder how well people prepare for eye surgery.  Eye procedures are certainly not on an equal plane as buying glasses or contacts.  Refractive procedures are permanent changes to the eye.  LASIK changes the shape of your cornea.  We provide very precise, wavefront, computer-driven, customized laser vision correction. Even so, it is the preliminary discussions we have prior to LASIK that give a patient the best chance of successful surgery.

The VISX and IntraLase laser technology is considered the gold-standard of LASIK. We spend considerable time before surgery to screen patients to explore if there are any factors that will impact a successful outcome.  We remind patients that we are working with each person’s individual health situation and ability to see, noting their specific lifestyle vision requirements.  Patients who are seeking surgery in their 40’s are given special counseling, for they are heading for years when they will most likely need reading glasses. From the Patient Guide for Successful LASIK:

Not all people are candidates for LASIK.  Here is one discussion we hold with all people before they make an appointment:

  • Are you able to see close to 20/20 with glasses or contacts? If answer is yes, then you may be a good candidate so far! (If no, read the last paragraph).
  • Do you consider your vision to be normal with the exception of glasses? If you answered yes you may be a good candidate so far! (If no, read the last paragraph)
  • Do you have any history of serious eye disease: glaucoma, diabetic retinopathy, retina surgery? Yes, you are probably not a good candidate. (Read the last paragraph).
  • Have you ever worn contact lenses? If yes, you will need to be out of your contact lenses for 2 weeks for soft lenses, and a minimum of 3 weeks for hard contacts plus additional weeks for each decade you have worn contacts, before you come in for a dilated evaluation appointment. You could come in for an initial evaluation to meet your surgeon and receive motivation to stay out of your lenses.
  • Females: Are you pregnant? Yes, you are probably not a good candidate until nursing has stopped. Your vision may change during your pregnancy and the calculations for surgery will not be accurate for the long-term. It is far better to wait.

NOT A GOOD CANDIDATE? iLASIK and PRK are designed with a healthy eye in mind. This surgery will not improve poor vision in unhealthy eyes and could potentially make your present condition worse. It may help you to discuss with your eye doctor further to uncover reasons why iLASIK or PRK may not be for you. If you are unsure, you are welcome to come for a free LASIK evaluation.

After talking with a staff member, we will ask that you come for a free but comprehensive eye exam and plan to be here a minimum of 2 hours.  During this time, our doctors will look for reasons why we should not advance toward LASIK.  All surgeries contain risks and benefits.  During this evaluation time, we will weigh risks and benefits in light of each patient’s situation.  Realistic expectations are part of our discussion.

LASIK is a procedure designed to correct nearsightedness, farsightedness and astigmatism of patients who are over the age of 21, and have had stable vision for over a year.  It will not correct presbyopia (the need for reading glasses), but there are other refractive options that can address this situation.

We hope these comments are helpful.  For more information, please call 360.435.8595 Ext 1 or schedule a complimentary evaluation to see if any of the refractive surgery options are helpful for you and your vision needs.

The Harman Eye Clinic

903 Medical Center Drive, Arlington WA 98223

360-474-2561  360-435-8595  FAX 360-435-5233

http://www.20Better.com